Sambhaji Nagar, Aurangabad, Maharashtra, India

Description

As a Telecaller, you will be responsible for making outbound calls to potential customers, providing information about products or services, and generating leads or sales. You will be expected to communicate effectively, build rapport with customers, and achieve set targets. This role requires a proactive and persuasive approach to engage customers over the phone.

Requirements

1. Communication Skills: Excellent verbal communication skills to articulate product details clearly and persuasively.

2. Interpersonal Skills: Ability to build rapport, establish a connection, and create a positive customer experience over the phone.

3. Sales Acumen: Understanding of sales techniques, objection handling, and the ability to close deals.

4. Persistence: Willingness to make a high volume of calls and handle rejection positively.

5. Adaptability: Ability to adapt communication style based on customer reactions and adjust strategies as needed.

6. Computer Skills: Basic proficiency in using CRM software, call dialing systems, and other relevant tools.

7. Target-Driven: Motivated by achieving and exceeding sales targets.

8. Time Management: Effective time management skills to balance calling volume, follow-ups, and administrative tasks.

9. Ethical Behavior: Maintain professionalism, honesty, and integrity while interacting with customers.

10. Product Knowledge: Familiarity with the organization's products, services, and industry.

Bonuses

Quarterly Bonus,
Diwali Bonus,
Financial Year Bonus
&
Gifts.

Benefits

Competitive salary and commission structure.
Opportunities for career growth and advancement.
Comprehensive training and support.
Health and wellness benefits package.
Collaborative and vibrant work environment.

If you're a proactive and enthusiastic individual with a passion for sales, we'd love to hear from you. Join our team and contribute to our continued success by delivering value to our clients and driving business growth.

Responsibilities

1. Outbound Calls: Make outbound calls to prospective customers based on provided lists or databases.

2. Product/Service Presentation: Introduce and explain the features, benefits, and details of the products or services offered by the company.

3. Lead Generation: Identify and generate potential sales leads by qualifying and gauging customer interest in the company's offerings.

4. Customer Engagement: Engage customers in meaningful conversations, address their queries, and provide relevant information to create a positive interaction.

5. Pitching and Persuasion: Present the value proposition of the products or services in a compelling manner to encourage customers to take desired actions, such as making a purchase or scheduling a meeting.

6. Handling Objections: Address customer concerns, objections, and hesitations effectively, and provide suitable solutions to build trust and encourage conversions.

7. Data Management: Maintain accurate records of customer interactions, including details of calls made, outcomes, and any follow-up required.

8. Achieve Targets: Meet or exceed weekly/monthly sales targets as set by the organization.

9. Feedback and Reporting: Provide regular feedback to team leads or supervisors about customer responses, common objections, and suggestions for process improvement.

10. Collaboration: Collaborate with sales and marketing teams to align strategies and share insights gained from customer interactions.

11. Compliance: Ensure compliance with company policies, industry regulations, and ethical standards during interactions with customers.

12. Market Insights: Stay informed about industry trends, competitor offerings, and customer preferences to tailor conversations accordingly.